Success is a result, not a goal
We don't chase numbers. We do right things and try our best every day — and the results, 48 years of them, take care of themselves.
Our story
Three generations of showing up when Atlanta calls.
In 1978, Harold Shumate started fixing furnaces and air conditioners near Stone Mountain. Forty-eight years later, his family still runs the company — and a live person still answers every single call.
Since 1978
A family business that grew up without growing cold.
Harold Shumate founded the company near Stone Mountain in 1978 with a simple idea: do right things, try your best every day, and the phone keeps ringing.
The idea worked. Shumate grew through Tucker in the 1980s, and by 1998 the company had built and moved into an 85,000-square-foot headquarters in Duluth's Sugarloaf Business Park — where we still dispatch from today.
Now roughly 450 people work under the Shumate roof, including our commercial arm, Shumate Mechanical, and we've served more than 300,000 Atlanta-area customers. The company remains family-owned into its second and third generations: Sandy Shumate, President and Owner; Lisa Shumate, Vice President; and Jeff Johnson, General Manager.
The long way here
Forty-eight years, one promise.
Every address change and every hire has served the same idea Harold started with: answer the call, and do the job right.
1978
Founded near Stone Mountain
Harold Shumate opens the doors with a truck, a toolbox, and a habit of picking up the phone.
1984
Expansion through Tucker
Word of mouth outgrows the first shop. Shumate expands through Tucker to keep pace with a growing customer list.
1998
The Duluth headquarters
Shumate builds and occupies an 85,000-square-foot headquarters at 2805 Premiere Pkwy in Sugarloaf Business Park — home base ever since.
2005
BBB accreditation
Shumate earns Better Business Bureau accreditation — and has held an A+ rating ever since.
Today
Third generation, 300,000+ customers
Family-owned into the third generation, with about 450 team members serving more than 300,000 Atlanta-area customers — and still answering 24/7/365.
What we believe
The values that survive three generations.
We take care of our own
Our technicians build careers here, not resumes. The team almost never leaves — which means the person in your hallway has probably been in a thousand hallways like it.
We answer
A live person picks up 24 hours a day, 7 days a week, 365 days a year. No phone trees, no voicemail. It's been true since 1978, and it isn't changing.
Earned, not claimed
Credentials your neighbors can check for themselves.
Trust badges only mean something when someone independent hands them out. Every one of these is verifiable.
BBB A+Accredited since 2005
BBB A+ — accredited since 2005
Two decades of accreditation with the Better Business Bureau, holding the highest rating they give.
NATE-certified technicians
North American Technician Excellence certification — the industry's toughest independent test of HVAC skill.
Trane Comfort Specialist & Daikin Comfort Pro
Factory-recognized for installation quality, training, and customer care by two of the industry's leading manufacturers.
Google Guaranteed
Screened and background-checked, with work backed by Google's guarantee program.
Gwinnett Chamber member & TrustDALE-vetted
Rooted in the local business community and independently vetted by TrustDALE's consumer-protection review.
Nextdoor Neighborhood Favorite 2023
Voted a favorite by the neighbors themselves — the review we're proudest of.
Community
Being part of our community means more than good service.
Every year, Shumate donates $1 for every maintenance visit we perform to a community cause — and our customers help choose where it goes.
It's a small mechanism with an honest logic: the more homes we keep comfortable, the more we give back to the neighborhoods those homes sit in. After 300,000+ customers, it adds up.
The giving math$1
donated per maintenance visit, every year
to a community cause chosen with input from our customers
0Years family-owned, est. 1978
0Atlanta-area customers served
0Live answer — every call, every day
0Team members at our Duluth HQ
Join the family
The next 48 years need good hands.
We hire when we grow, we train relentlessly, and our team almost never leaves. If you want a career — HVAC, plumbing, electrical, or handyman — we'd like to meet you.
Ready when you are