“They always come exactly when they say they will and call 30 minutes before they arrive. Their reward dollars for service contracts are a nice bonus — usable on plumbing and electrical too.”
Signature Membership
Join the family that never waits on hold — or in line.
Signature Members get their tune-ups scheduled for them, their calls answered first, and their emergencies handled without overtime rates — ever. It's how we've kept 300,000+ Atlanta-area customers feeling like family since 1978.
What you get
Every benefit, one simple membership.
No tiers, no fine-print gymnastics. One membership covers your comfort system's care all year — and earns you member treatment across every trade we offer: HVAC, plumbing, electrical, and handyman.
Your two pre-season precision tune-ups — inspection, cleaning, and tune-up — are scheduled for you automatically. Spring for cooling, fall for heating. Nothing to remember, no season your system faces unprepared.
And when something does break at 2 AM on a holiday weekend? A live person answers, you go to the front of the line, and the overtime rate is exactly zero.
Most loved by members
Shumate Signature Membership
Everything below, all year long — across every Shumate trade.
- Two pre-season precision tune-ups a year — scheduled for you (inspection, cleaning & tune-up)
- Priority service — members go to the front of the line
- Live 24/7/365 answering — a human, every time
- No overtime rates, ever — nights, weekends & holidays included
- 10% off parts & labor on emergency services
- Discounts on replacement equipment
- Discounted service fees across HVAC, plumbing, electrical & handyman
- Reward dollars usable across all trades
Membership portal available for existing members. Prefer to talk? Call 678-SHUMATE and ask for Signature Membership.
The honest comparison
Member vs. non-member.
Same great technicians either way. Very different experience when the timing gets ugly.
| Benefit | Signature Member | Non-member |
|---|---|---|
| Overtime rates | Never — nights, weekends & holidays included | Standard overtime pricing |
| Tune-up scheduling | Two per year, scheduled for you | You have to remember to call |
| Emergency discount | 10% off parts & labor | Full price |
| Priority dispatch | Front of the line | Standard queue |
| Cross-trade discounts | Discounted service fees + reward dollars across HVAC, plumbing, electrical & handyman | None |
The science of it
Why maintained systems win.
The U.S. Department of Energy recommends professional pre-season maintenance every year. Membership makes that recommendation happen automatically — and the payoff compounds season after season.
Member math
What a maintained system pays back
Lower monthly utility billsEfficiency ↑
Equipment lifespanYears added
Manufacturer warrantyStays valid
Air quality & safetyProtected
Surprise breakdownsPrevented
It's the oil change your comfort system deserves — and members never have to remember it.
From a real member
The rewards go further than you'd think.
Your membership gives back beyond your home, too. Shumate donates $1 for every maintenance visit performed each year to a community cause chosen with input from our customers — because being part of our community means more than good service.
Good questions
Membership, plainly explained.
Two pre-season precision tune-ups a year scheduled for you, priority service, live 24/7/365 answering, no overtime rates ever, 10% off parts and labor on emergency services, discounts on replacement equipment, discounted service fees across HVAC, plumbing, electrical, and handyman, plus reward dollars usable across all trades.
Before each season needs them: your cooling tune-up in spring before summer, and your heating tune-up in fall before winter. We schedule both for you, so there's nothing to remember and no season your system faces unprepared.
The discount benefits do. Members get discounted service fees across HVAC, plumbing, electrical, and handyman services — and reward dollars earned through membership can be spent on any of those trades, not just HVAC.
Call 678-SHUMATE and ask for Signature Membership, or request member pricing online. A live team member will walk you through current pricing and get your first tune-up on the calendar. Existing members can manage everything through the membership portal.
Ready when you are