Heat Pump Repair
Fast diagnosis and dependable repair, any hour of the year. Iced coils, weak heating, units that won't switch modes — we arrive stocked to fix it, at a price you approve first.
Book a repairA heat pump heats your home in winter and cools it in summer — one efficient system doing both jobs, and doing them especially well in Georgia's mild climate. Shumate installs, services, and repairs heat pumps across metro Atlanta.
That one idea explains everything a heat pump does — and why it costs less to run than equipment that has to generate heat from scratch.
The system absorbs heat from the air inside your home and releases it outdoors — cooling your rooms exactly the way a central air conditioner does.
The cycle reverses. Even cool outdoor air holds heat energy, and the heat pump extracts it and delivers it inside — no burner, no flame, no fuel line.
Moving heat takes far less energy than making it. One electric system replaces both furnace and AC — and Georgia's mild winters are exactly where it shines.
NATE-certified technicians factory-trained on Trane, Carrier, Lennox, Daikin, and every major brand — because a heat pump works twice as hard as a furnace or AC alone, and deserves care from people who know it.
Fast diagnosis and dependable repair, any hour of the year. Iced coils, weak heating, units that won't switch modes — we arrive stocked to fix it, at a price you approve first.
Book a repairBecause it runs year-round, a heat pump needs both seasonal tune-ups more than any other system. Inspection, cleaning, and calibration keep bills low and warranties valid.
See tune-up detailsA comfort advisor sizes a high-efficiency heat pump precisely for your home — free replacement estimates, financing with approved credit, and options at multiple price points.
Get a free estimateFor most metro Atlanta homes, the answer is a confident yes. Our winters are mild, our summers are long, and a heat pump handles both with one efficient system.

The same honest math we use for air conditioners applies to heat pumps: if a repair runs 30–50% of the cost of a new unit, or your system is past 8–10 years old, replacement usually wins — especially if you're staying in the home long-term.
Older heat pumps often run on R22 refrigerant, which has been phased out. Every leak or recharge on an R22 system gets more expensive — and it's frequently the deciding vote for replacement. Ask your technician what your system uses; the honest answer is free.
A light frost that clears itself is normal — the unit runs periodic defrost cycles. Ice that builds and stays usually means low refrigerant or a restricted coil. The fix is to clean the coil and check the refrigerant charge, and it's worth doing promptly: running an iced-up heat pump strains the compressor, the most expensive part in the system.
Yes. Heat pumps are at their best in mild-winter climates like ours, and even cold outdoor air holds heat energy for the system to move indoors. A properly sized, properly maintained heat pump handles a typical metro Atlanta winter comfortably — and your comfort advisor will size it for the coldest days, not the average ones.
Because it heats and cools, a heat pump works year-round — so maintenance matters more than for any other system. Past 8–10 years, breakdowns become more frequent and replacement starts to beat repair. Twice-yearly professional tune-ups are the single best way to reach the far end of its lifespan. Signature Membership schedules them for you.
A heat pump is one electric system doing both jobs efficiently — a strong fit for Georgia's mild winters. A furnace-plus-AC pairing uses gas heat and separate cooling, which some homes and homeowners prefer. There's no universal right answer; it depends on your home, your fuel situation, and your plans. A Shumate comfort advisor will price both paths in a free estimate so you can compare honestly.
24 hours a day, 365 days a year, a live Shumate team member answers and gets help on the road — and Signature Members never pay overtime rates.