Talk to a human. Right now, if you like.
A live Shumate team member answers 24 hours a day, 7 days a week, 365 days a year. No phone trees, no voicemail. Or request service below and we'll call you.
Tell us what's going on.
Phone — 24/7 live answer
678-SHUMATE (678-748-6283)
A real person picks up, day or night, holidays included.
Address
2805 Premiere Pkwy
Duluth, GA 30097
85,000 sq ft HQ in Sugarloaf Business Park
Hours
Open 24 hours, 7 days a week, 365 days a year. Emergencies don't keep business hours — neither do we.
Visit us
Applying for a job or just want to talk in person? Walk right in — no appointment needed at the Duluth office.
Middle of the night? We're awake.
24/7/365 dispatch across metro Atlanta. A live team member answers, and help gets on the road — same-day service is common, and Signature Members never pay overtime rates.
From "something's wrong" to "everything's fixed."
Tell us what's happening
Call 678-SHUMATE or send the form above, day or night. Snap a photo of the issue if you can — it helps our techs arrive prepared for exactly your problem.
Your 30-minute heads-up call
You'll get a call about 30 minutes before we arrive — no four-hour windows spent staring out the window. Your technician shows up in uniform with a stocked truck.
Fixed right, priced upfront
You approve the price before any work begins. Most repairs are finished the same visit, your questions get real answers, and we clean up like we were never there.
Before you call, a few answers.
Most service calls are handled same-day, and true emergencies are dispatched around the clock — 24/7/365. You'll get a call roughly 30 minutes before your technician arrives, so you're never left waiting and wondering.
Signature Members never pay overtime rates — nights, weekends, or holidays — and get 10% off parts and labor on emergency services. Either way, you approve an upfront price before any work begins. Explore membership.
We dispatch from Duluth across Gwinnett, Forsyth, Fulton, and DeKalb counties — 31+ cities from Alpharetta to Snellville, Buckhead to Buford. See every city we serve.